The purpose of a Call Data Buffer is to minimise the loss of call data in the event of a power or PC/server system failure. In case of a failure, call data will be stored in the buffer until the link between the PhoneControl system and the Call Data buffer is restored, after which the Call data is automatically downloaded into PhoneControl system.

Call Data buffers can be used for single site locations, directly connected between the PhoneControl system and the telephone system (PABX), or at remote locations, directly connected to the telephone system (PABX) with the connection to the PhoneControl system via a modem-connection or a corporate TCP/IP LAN/WAN network. PhoneControl has different Call Data buffer solutions available for the different possible scenarios. Please contact PhoneControl sales to discuss your specific PhoneControl situation

The ip.buffer range provides a flexible and cost-effective solution for collection of CDR and alarm data from PBXs. Bidirectional communication and authentication/encryption provide a safe method for remote PBX administration. The ip.buffers have a powerful range of data delivery options using industry standard TCP/IP Internet protocols. Large flash memory gives ample storage for even the busiest sites.